Reference

Privacy Policy for Your Account Data

Clear privacy controls cover the data behind your account, wallet checks with DANA, OVO, GoPay and QRIS, and lobby activity such as Live Baccarat or Football Betting where…

DANA data contextOVO wallet checksGoPay record handlingQRIS receipt traceAccount privacy requests
boskode Privacy Policy for Your Account Data
CONTACT ROUTES

Three Ways to Reach Privacy Support

Privacy questions should reach the team that can see account logs without exposing extra data.

Live chat privacy queue Use the chat bubble after login and choose Privacy Request. We can check recent sign-in records, wallet receipt timing and cookie status while keeping the conversation tied to your registered account.
Email request desk Send privacy requests to [email protected] with your registered email, payment rail name and approximate transaction time. Do not attach full wallet screenshots unless our team asks for a cropped proof.
Account security path From Account > Security > Sessions, you can see active devices before contacting us. If a session looks unfamiliar, message support daily between 09:00 and 01:00 WIB for a lock check.
ACCOUNT CARE

Six Privacy Controls We Operate

We treat this Privacy Policy as an operating rule, not a footer link. The same rules apply whether you check Treasures of Aztec on Android Chrome, switch to Royal Fishing on iOS…

Data minimisation

We collect the fields needed to run your account: contact detail, login credential, wallet name, transaction reference, device signal and lobby activity. We avoid asking for extra documents unless an account check requires them.

Wallet matching

For DANA, OVO, GoPay and QRIS, we record the payment rail, receipt code, amount, time and account match. This helps us trace deposits, withdrawals and disputed entries without storing your full wallet balance.

Cookie choices

Cookies keep your session active, remember language choice and help us spot repeated failed logins. You can clear them in your browser, then sign in again to refresh your device record.

Device sessions

Session logs show browser type, approximate region, IP range and login time. They help us separate your Android Chrome activity from an unfamiliar device before we reset access or close a session.

Record retention

Records tied to payments, withdrawals, disputes and account security are kept while they are needed for service checks and legal duties. Older routine logs are reduced or removed when retention no longer applies.

Change requests

You can ask us to correct your name spelling, phone number, email or wallet link. We verify the request through your registered contact before changing data that affects withdrawals or account recovery.

Privacy Policy Questions Before You Join

These answers focus only on how we collect, use, store and correct your data. They are written for account holders in Indonesia who use mobile wallets, live tables, slots or sportsbook pages through one login. If your question involves a specific transaction ID or device session, contact us with the time, payment rail and registered email so we can trace it safely.

We collect your registered phone or email, password, wallet name, device signal and login time. If you use DANA, OVO, GoPay or QRIS, we also keep receipt references tied to your account.

Wallet records help us match deposits, withdrawals and support requests to the correct account. We store the rail name, receipt code, time and amount, not your full wallet balance or unrelated wallet activity.

Yes. Contact live chat or [email protected] with your registered email and the field that needs correction. We verify ownership first, then update details such as phone, email, name spelling or wallet link.

Cookies keep your login session active, remember basic preferences and help us detect repeated failed logins. You can clear cookies in Android Chrome or iOS Safari, then sign in again to create a fresh session.

Only service staff who need the record for account checks, settlement tracing or security review can access activity logs. We use the data to support your account and apply access rules where local law permits.

We keep account, payment and security records while they are needed for service checks, disputes and legal duties. Routine logs are reduced or removed once they are no longer needed for those purposes.

Use live chat after login or email [email protected]. Support runs daily from 09:00 to 01:00 WIB, and you should include your registered contact, payment rail and approximate time if a transaction is involved.